FAQs about Buying Lubricants Online in Singapore
What type of lubricants should I look out for?
For both women and men, choosing the right lubricant means finding one that aligns with your needs: water-based lubricants are versatile and suitable for most activities, silicone lubricants offer prolonged slipperiness, hybrid lubricants combine the benefits of water and silicone, while natural & organic lubricants cater to sensitive skin. To enhance your intimate moments, flavoured lubricants add a tasty twist, warming and tingling lubes bring heightened sensations, and for anal play, it's advisable to use a thicker, longer-lasting formula like hybrid-based lubricants (which is compatible with all sex toys), or silicone-based lubricants (which is only compatible with certain sex toys like glass and metal). Oh, and don’t forget to always check the ingredients to avoid allergens and ensure compatibility with your sex toys and condoms. For a safe and pleasurable experience, consider performing a patch test to prevent irritation.
How do I store lubricant safely?
To maintain the quality of your lubricants, it's essential to avoid exposing them to extreme temperatures, whether hot or cold, as this can lead to chemical degradation. For optimal storage, keep your lubricant in a cool, dry place away from direct sunlight. After each use, tightly seal the cap to prevent spills and contamination. Storing it in its original packaging helps prevent mix-ups and preserves its intended use.
Additionally, remember to check the labels and keep an eye on expiration dates, as lubricants do have a shelf life. The duration varies depending on the type and brand. Typically, water-based lubricants last around two to three years, while silicone lubricants come with a longer shelf life, often extending to five years or more. Hybrid lubricants, combining water and silicone, fall within this range too. Always check the expiration date on the packaging and adhere to any specific guidelines provided by the manufacturer.
What are the differences between water-based, silicone-based, and hybrid lubricants?
Water-based lubricants are compatible with most toys and are easy to clean. If you're using silicone toys, avoid silicone-based lubricants, which can degrade the material. For extended sessions, consider using hybrid lubes like Liquid Silk Lubricant. Its thicker consistency makes them an excellent, long-lasting companion for both vaginal and anal play, providing added moisture.
Important advice: When engaging in anal play with silicone adult toys, steer clear of silicone-based lubricants and instead, opt for hybrid-based lubricants. This ensures a smoother and more comfortable play session without risking any damage to the material of your sex toys. Hybrid options also offer superior moisturising effects compared to water-based alternatives – a crucial factor, especially since the anus doesn't naturally lubricate. That said, if you're using different materials like glass or metal toys or engaging in skin-to-skin contact only, silicone lubricants can be a fantastic choice for a longer-lasting play session.
How do I choose the best lubricant for sensitive skin?
When it comes to sensitive skin, choosing a lubricant that caters to your unique needs is essential. Prioritize natural or organic options, carefully formulated without harsh chemicals or irritants. Look for hypoallergenic products that avoid glycerin, parabens, and fragrances, as these can potentially cause irritation. A fantastic choice in this category is the Sliquid Organics range of water-based lubricants, enriched with organic botanical extracts and aloe vera-based. Aloe vera is renowned for its soothing and moisturizing properties, making it an excellent option for those with sensitive skin. Additionally, don't forget to read the ingredient lists of your lubricants to zero in on the gentlest options that align with your personal preferences.
Are your lubricants safe to use with condoms and sex toys?
Yes, all the lubricants we offer are compatible with latex condoms. However, keep in mind that oil-based lubes are not suitable for use with latex condoms. In essence, the lubricants we feature, including water-based and hybrid-based options, are universally safe for both latex condoms and all sex toys. While silicone-based lubricants are generally safe with condoms, they should be avoided when using them with silicone toys. However they are safe to use with skin-to-skin contact or with sex toys like glass and metal. It's always wise to check product compatibility to ensure a safe and satisfying experience, considering the diverse materials used in the production of condoms and sex toys.
How can I determine the right amount of lubricant to use?
Start with a small amount of lubricant and adjust based on your comfort and preference. The right amount can vary depending on the activity, personal dryness levels, and lubricant type. It's always better to start with less and add more as needed to achieve the desired slipperiness and comfort. A quick reminder: water-based lubricants may not last as long, so keep your bottle of lube within reach for easy reapplication if needed.
Do you offer discreet billing?
We've got your back when it comes to shipping our pleasure toys. Don't worry, our packages are super discreet—no mentions of our brand or sex toys are on the labels. It'll be our little secret, sounds good?
What are alternative ways to buy if I prefer not to use the website?
Fret not! You can make offline payments via PayNow if charging to a card is what you’re worried about. Alternatively, to purchase your pleasure toys in person, you can schedule a private appointment at our showroom here. Simply get in touch with our customer support and we’ll guide you through the next steps.
Is your packing discreet?
We've got your back when it comes to shipping our pleasure toys. Don't worry, our packages are super discreet—no mentions of our brand or sex toys are on the labels. It'll be our little secret, sounds good?
Can I request for self-collection?
Yes! We offer a complimentary self-pickup option at Tanjong Pagar, 100 Peck Seah Street, Singapore 079333. Just choose this option during checkout and once your parcel is ready, we'll shoot you an email with a link to book your pickup time. The best part? We've got you covered even on weekends and public holidays! More details here.
Can you ship internationally?
We ship worldwide using registered airmail, and the rates are super competitive—you'll see them at checkout, depending on your address and item weight. Expect your treats to arrive within 2 to 25 working days. Plus, enjoy free shipping on us if your order goes above S$130/USD$98 (conditions apply here). Happy shopping!
How do I track my order?
Once dispatched, you'll receive an email with a tracking link. Feel free to reach out to our customer support here if you’ve any questions on your shipment.
What is the warranty on your products?
Enjoy peace of mind with our sex toys, covered by a 180-day warranty for orders within Singapore. Please note that warranties and return claims are not applicable for orders shipped outside of Singapore. To check if your sex toy qualifies, please refer to this link here.
Can I return or exchange a product?
Yes, we accept returns for unopened products within 14 days of purchase in Singapore. If your item is defective and falls under our Warranty Policy, we're happy to assist with an exchange. Reach out to us here, and we'll send you a link to book a time slot for an in-person return at our space in Tanjong Pagar. Please note that refunds will be issued in the form of in-store credits. Sale items are considered final, though they're still covered by our 180-day warranty. For complete details, please refer to our Returns & Warranty policy.
How can I contact customer support?
You can get in touch with our customer support team via our website's contact form, email, or WhatsApp hotline. Rest assured, we're dedicated to offering speedy and personalised responses to any questions you may have.
Do you have a physical adult shop in Singapore?
While we are primarily an online adult store, we provide a more personalised shopping experience at our adult shop showroom through private appointments with our pleasure expert. Feel free to contact us via our WhatsApp hotline to schedule your private session and discover your perfect sex toy.